Level 3 Diploma in Person-centered Care

The Level 3 Diploma in Person-Centered Care is designed for learners to explore the principles and challenges of delivering person-centered care in the health and social care sector. Students will analyze the role of person-centered care, compare different care delivery models, and examine potential ethical issues while ensuring high-quality care for service users.

Learning Objectives

In this course, learners will:

• Understand the professional values and personal attributes of health and social care workers:
• Learn about models of care, their definitions, and aims, while comparing and contrasting different models.
• Explore person-centered care and its significance in health and social care practice.
• Examine equality, diversity, and discrimination, along with the role of health and social care workers in promoting these principles.
• Understand the 6Cs of health and social care, including communication, compassion, competence, courage, care, and commitment.
• Develop people skills such as patience, problem-solving, communication, conflict management, and negotiation skills.
• Understand the importance of empathy in care settings and current theories of empathy.
• Understand the ethical issues involved in meeting the care needs of individuals:
• Define ethics and apply ethical principles to interactions with service users, including the duty of care.
• Explore common ethical issues in health and social care, such as balancing services against resources, minimizing risk while maintaining individual choice, and confidentiality issues.
• Discuss ethical dilemmas through real-life examples and explore possible positive outcomes.
• Understand the legislation and guidance governing health and social care practice:
• Learn about legislative and policy-making departments and organizations such as the NHS, DH, NICE, HSE, and their role in influencing health and social care delivery.
• Understand key legislation, including the Equality Act 2010, the Care Act 2014, and the Mental Health Act 2007.
• Examine NICE guidance on Care Pathways and Care Plans, and HSE guidance on risk assessments.
• Explore how these national guidelines are implemented within individual organizations.

Requirements

There are no entry requirements for this course, and it is open to anyone with an interest in health and social care.

Career Paths

The rationale behind this program is to provide learners with a clear career path in the health and social care sector. Key employment areas include:

• Healthcare Worker
• Social Worker
• Healthcare Assistant
• Charity Worker
• Health Administrator

Learners may also progress to Level 3 or Level 4 qualifications in health and social care.