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Health & Social Care
Become a globally recognized caregiver with our certification course, encompassing international standards. Become a globally recognized caregiver with our certification course, encompassing international standards. Our comprehensive program is designed to equip you with an in-depth understanding of the most vital care giving standards practiced worldwide. You'll gain expertise in areas ranging from basic care rinciples to complex care procedures, all under the guidance of ourexperienced instructors. The curriculum is rooted in practical knowledge, ensuring that you are fully prepared to provide high-quality care in anysetting. Upon completion, you'll not only receive a globally recognizedcertification, but also join an elite network of caregivers committed toexcellence in the field. Start your journey towards global recognition with usand redefine your career in care giving.
1. Level 3 Diploma in Health and Social Care
Course Details
Level 3 Diploma in Health and Social Care is for learners who wish to develop their career in health and social care industry. The qualification develops skills, knowledge and understanding relating to principles of health and social care, health promotion, person centered care, stroke, diabetes, dementia and communication skills to support the learners'career to the senior positions in the public or private sector.
The course aims
• To equip individuals with the knowledge, understanding and skills required for employment in the health and social care sector.
• To enable progression to the first year of a degree or related professional qualification.
• To provide specialist study relevant to individual vocations and environments in which learners are currently working or to which learners aim to work within the health and/or social care sector.
• To develop learners’ ability to contribute positively to good practice in the health and social care environment through the effective use and the combination of the knowledge and skills gained in the qualifications.
• To develop skills and techniques, personal qualities and attributes are essential for successful performance in working life, thereby enabling learners to make an immediate contribution to employment.
Description
Students studying for Level 3 Diploma in Health and Social Care will be expected to develop the following skills during the program of study:
• The ability to read and use appropriate literature with a full and critical understanding of the ability to think independently and solve problems
• Applying subject knowledge and understanding to address familiar and unfamiliar problems
• Recognizing the moral and ethical issues of health and social care practice and research; appreciating the need for ethical standards and professional codes of conduct
• An appreciation of the interdisciplinary nature of health and social care service provision
• Capacity to give a clear and accurate account of a subject maturely and engage in debate and dialogue both with specialists and non-specialists.
• To develop transferable skills and knowledge which will enable individuals to meet changing.
• To motivate individuals to progress to further professional development through future study or as part of their chosen career.
Primary areas of employment include:
• Social Care Worker
• Personal Assistant
• Health Care Assistant
• Community Development
• Health administration
• Charity Officer
• Nursing
2. Level 3 Diploma in Person-centered Care
Level 3 Diploma in Person-centered Care learners will look
at the role of person-centred care in interactions with service users. They
will also consider other care delivery models and their strengths and
weaknesses in delivering care to meet the needs of different service users.
Delivering high-quality care is not always easy, and learners will examine the
potential ethical issues that could arise and how these could be dealt with.
Learners will develop an understanding of the difficulties
of balancing individual autonomy and minimizing potential risk to vulnerable
service users.
Learners will consider relevant health and social care
legislation that impacts both those delivering care and individuals receiving
care. Government departments and other agencies' role in producing legislation
and guidance and how this affects local policies, procedures, and care delivery
will be covered.
Learning Objectives
In this course, you will be able to Understand the professional values and personal attributes of health and social care workers:
• Models of care, definitions and the aims of each model. Comparing and contrasting models
• Person-centred care – what does it mean in health and social care practice?
• What is equality, diversity and discrimination, definitions, prevention and the health and social care worker’s role
• The 6Cs of health and social care workers, definitions
• People skills such as patience, problem-solving skills, communication skills, conflict management skills and negotiating skills.
• What is empathy, and why is it important for health and social care workers to be empathetic?
• Current theories of empathy.
In this course, you will be able to Understand the ethical issues involved when meeting the care needs of individuals:
• Define ethics. In particular, it covers the principles that relate to interaction with service users. Duty of care etc.
• Common ethical issues to health and social care, balancing services against resources, minimizing risk whilst maintaining individual choice, the needs of one against the needs of many. Sharing of information, issues with confidentiality
• Link the examples to the ethical principles discussed
• Gain example situations from learners and discuss the ethical issues and possible positive outcomes of the situations.
In this course, Understand the legislation and guidance that govern health and social care practice:
• Main legislative and policy-making departments and organizations that influence policies in health and social care, NHS, DH, NICE, HSE and their role in influencing health and social care delivery.
• Legislation such as the Equality Act 2010, the Care Act 2014, the Mental Health Act 2007 etc.
• Examples of NICE guidance on Care Pathways and Care Plans
• HSE guidance on risk assessments
• How these national guidelines are implemented in individual organizations.
Requirements
No entry requirements; anyone can join.
Career Paths
The program's rationale is to provide a career path for learners who wish to develop their care capabilities within the health and social care sector. The primary employment areas are healthcare workers, social workers, healthcare assistants, charity, health administrators, etc. You will also progress to Level 3 or Level 4 qualification.
Teaching & Education
1. Level 3 Diploma in Coaching and Mentoring
Diploma in Coaching and Mentoring is designed to introduce
learners to the types, nature, tools, methodologies and complex nature of
coaching and mentoring.
Learning Objectives
of Certificate in Coaching and Mentoring
By the end of the Certificate in Coaching and Mentoring, you
should be able to:
Description
Certificate in Coaching and Mentoring includes key topics
and themes relating to Coaching, Mentoring and Counseling. You will learn
topics like types, techniques and approaches to coaching, the difference
between coaching and mentoring, Grow, Clear, OSKER and Story Telling Model, the
COACH Model, EI Coach Model, the PAUSE Model, Ethics and Professional
Standards, case studies & reflection to improve your performance or update
professional development.
Who is this course
for?
Certificate in Coaching and Mentoring is useful to
individuals from all over the world who are already on the job for job
progression or professional development regardless of any sector or re-entering
employment after a period of absence and for those who are seeking a career
change.
Entry Requirement
Certificate in Coaching and Mentoring is open to all
learners without any entry restrictions.
Career Path
Diploma holders can work as trainers, teachers, coaches,
mentors, or counsellors in any sector.
Hospitality, Travel & Tourism
1. Level 3 Diploma in Hospitality and Tourism Management
Level 3 Diploma in Hospitality and Tourism Management develops and rewards the hospitality and tourism managers of today and the future and continues to bring recognition and professionalism to the management sectors. Furthermore, we look to develop the team leaders, managers, and leaders of the future by creating and delivering learning appropriate for the industry.
The diploma will link to a key development in areas of the hospitality and tourism sector. Contemporary issues are identified and evaluated so that the learner has a true vocational understanding of the industry and an academic perspective.
Skills Development
Level 3 Diploma in Hospitality and Tourism Management develops the Learner’s understanding, abilities and skills in hospitality and tourism industry. At the end of the qualification, you will be able to,
• Understand and apply the principles of management in hospitality and tourism industry.
• Understand the nature of the tourism industry.
• Understand the role of the tour operator.
• Understand the role of the travel agent.
• Understand the nature of the hospitality industry.
• Understand the operations of Hotels.
• Understand the range of food and drink service establishments.
• Assess how a hospitality or tourism organization is affected by the challenges of its external environment.
• Contribute to the development of a marketing mix for a hospitality or tourism organization.
• Understand the principles of customer service.
• Effectively use verbal and communication skills.
• Understand how customer service is affected by corporate policy.
• Contribute to improvements in the quality of customer care delivered by a hospitality or tourism organization.
• Work independently and as part of a team.
• Manage one’s own personal development and growth.
Course Structure
Level 3 Diploma in Hospitality and Tourism Management has a total four units and 120 credits (ETC: 60). Each unit has 30 credits.
• Introduction to the Tourism Industry
• Introduction to the Hospitality Industry
• Introduction to Marketing for Hospitality and Tourism
• Introduction to Customer Service for Hospitality and Tourism
Who is this course for?
This qualification is useful for students from all over the world who are seeking career development in the hospitality and tourism industry OR already on the job (managerial/supervisor/administrator/strategic analyst or in their early managerial career) for personal and professional development OR re-entering employment after a period of absence OR seeking a career change OR willing to progress to any UK University BA/BSC in the relevant hospitality and tourism sector.
Career paths
The rationale of the qualification is to provide a career path for learners who wish to develop their capabilities at the managerial level within the hospitality and tourism sector.
Primary areas of employment include:
• Resort Manager
• Restaurant Manager
• Event Manager
• Wedding Coordinator
• Cabin Crew
• Tour Manager
• Tourism Officer
2. Level 4 Diploma in Hospitality and Tourism Management
Level 4 Diploma in Hospitality and Tourism Management develop and reward the hospitality and tourism managers of today and the future, and to continue to bring recognition and professionalism to the management sectors. Furthermore, we look to develop the team leaders, managers and leaders of the future through the creation and delivery of learning appropriate for the industry.
The Diploma provides an introduction to the main facets and operations of organizations. It introduces the challenges faced by modern day businesses. The qualification focuses on developing understanding, skills and abilities to equip the Learner with the awareness and aptitudes to be an effective organizational manager and leader.
Skills Development
Level 4 Diploma in Hospitality and Tourism Management will develop the Learner’s advanced abilities and skills to:
• To understand and apply the principles of management in hospitality and tourism
• Review and apply the principles of business management within the industry
• To understand and apply the principles of management in a specific environment
• To improve the employability of learners by allowing them to explore the relationship between management theories and their practical application in the business world
• Analyse problem-solving techniques specific to business and industry
• Select, collate, review and analyse information from a wide range of sources
• Effectively use verbal and communication skills
• Work independently and as part of a team
• Manage one’s own personal development and growth.
Careers
The rationale of the qualification is to provide a career path for learners who wish to develop their capabilities at the managerial level within the hospitality and tourism sector.
Primary areas of employment include:
• Resort Manager
• Restaurant Manager
• Event Manager
• Wedding Coordinator
• Cabin Crew
• Tour Manager
• Tourism Officer
This qualification also provides an opportunity for the qualification holder to progress to any UK University for a Bachelor degree Year 2 in Tourism, Business or Hospitality (or equivalent) or Level 5 Diploma in Tourism and Hospitality Management.
3. Certificate in Hotel Management
Certificate in Hotel Management provides students with the opportunity to develop and enhance their comprehensive management, leadership, personal, professional and technical skills in a hotel environment. In this course, you will learn the hotel's day-to-day operations, which will open their door to employment in the hotel sector.
Learning Objectives of Certificate in Hotel Management
By the end of this course, you should be able to:
• Understand the nature of managerial work in the hotel and motel
• Develop an understanding to manage hotel business environment including food, beverage, front office and revenue management
• Develop, lead and manage staff to manage hotel operations
• Understand a complete management process to manage the hotel business strategy to achieve the competitive advantages
• Implement total quality management tools and techniques to deliver hotel products and services
• Maintain an efficient and effective relationship with customers to achieve sales target
• Manage finance in the hotel business to achieve financial goals and objectives with sound decision making.
Description
Certificate in Hotel Management includes key following topics relating to hotel management to meet the above learning objectives. Key topics of studies are the nature of managerial work in the hotel industry, marketing and sales orientation, the level of services, management process to manage hotel business operations, managing front office, Total Quality Management and its implementation, managing hotel property, developing, leading and managing a team, developing hotel business strategy to gain the competitive advantage against your competitors, as well as managing finance and achieving excellence in the customer services.
Continuous professional development (CPD)
Certificate in Hotel Management also provides continuous professional development to individuals. 1 hour of learning will give you 1 CPD point.
Who is this course for?
Certificate in Hotel Management is useful for individuals from all over the world who are already on the job (or running their own Hotel Business) for personal and professional development for career enhancement or re-entering employment after a period of absence and for those who are seeking a career change to hotel management.
Requirements
Certificate in Hotel Management is open to all learners without any entry restrictions.
Career Paths
Certificate in Hotel Management attracts employers from all over the world. Diploma holders can join careers in Hotel and Hospitality Industry as Operations Manager, Consultant, Food and Beverage Supervisor, Team leader, Head Receptionist, Revenue Officer, Service Manager, Housekeeping Officer, or Front Office Administrator.
Veterinary and Animal Care
1. Diploma in Veterinary Support Assistant at QLS Level 3
Overview:
Working with animals is not always warm and fuzzy. If you want a career in Veterinary, you have to take the good with the bad. Caring for animals, particularly the sick can be emotionally draining unless you have the skills required to perform your job professionally. At the same time, it is only animal lovers who will enjoy a career in the veterinary industry and find it highly rewarding. If you love being around animals and would love to turn your passion into a career, then the Advanced Diploma in Veterinary Support Assistant at QLS Level 3 course is perfect for you.
The course will give learners a firm grounding on the essential skills of first aid, understanding basic anatomy, learning pet psychology, handling and restraining animals and working in a veterinary team.
What Will I Learn?
• Learn veterinary terminology.
• Gain practical skills on how to handle cats, dogs and small mammals.
• Learn how to interpret signs of pain.
• Learn the basic anatomy and physiology of animals
• Learn how to monitor in-patients, take vital signs, record keeping
• Learn about health and safety regulations when practicing as part of a veterinary team
• Learn how to feed animals who are healthy and sick
Entry Requirements
Learners should be age 19 or over, and must have a basic understanding of Maths, English, and ICT.A qualification at level 2 or above in any discipline.
Career Path
Once you successfully completed the Advanced Diploma in Veterinary Support Assistant at QLS Level 3 you can have a career in animal care or veterinary care. If you are interested in working in animal shelters, working in animal training or volunteering with foster animals, this certification will give you a starting point to further your career path. Animal care workers who are in pursuit of a promotion will also find this course highly useful.
• Veterinary Assistant
• Veterinary Nurse
• Pet Care Pro
• Pet Care Associate
• Pet Care Attendant
• Pet Care Specialist
• Pet Sitter
• Pet Groomer
• Dog Walker
• Pet Care Assistant
2. Diploma in Animal Care Career at QLS Level 3
Overview:
Do you love being around animals? How would it sound if you could turn your love of animals into a career? Many pet lovers want to make it a career working with animals. As more and more pet owners are using the services of pet sitters and pet groomers, it is an ideal career for individuals with a deep passion and knowledge about animal care. Running your own animal care business can be highly rewarding, particularly if it is combined with earning an income. There are different pet business ventures that individuals can delve into and find the right career to suit your interest and skills. The Advanced Diploma in Animal Care Career at QLS Level 3 is a comprehensive course that will enable individuals to acquire the knowledge needed to provide good quality care and services to animals, and enjoy returning customers.
It is an insightful and practical course that turns animal lovers into thinking professionals. If the objective is to run an animal venture, then you need to be fully equipped on how to have a career in the pet care industry. And for others, this may provide a platform to even apply to Vet School.
What Will I Learn?
• Learn how to be an animal carer and what it takes to run a successful animal venture.
• Gain practical skills and knowledge of having an animal related career, learn about volunteering and internships at animal shelters, animal hospitals and clinics.
• Learn how to market your business using social media networking.
• Learn how to have a health related career.
• Discover the steps it takes to build a reputed animal care business and how to appear trustworthy to your customers.
• Learn how to brainstorm and research on how to effectively run a pet care venture.
Career Path
Once you successfully completed the Advanced Diploma in Animal Care Career at QLS Level 3 you can have a career in animal care or veterinary care. If you are interested in working in animal shelters, owning animals or volunteering with animals, this certification will give you a starting point to further your career path. Animal care workers who are in pursuit of a promotion will also find this course highly useful.
• Veterinary Assistant
• Pet Care Pro
• Pet Care Associate
• Pet Care Attendant
• Pet Care Specialist
• Pet Sitter
• Pet Groomer
• Dog Walker
• Pet Care Assistant
3. Diploma in Dog Behavior and Training at QLS Level 3
Overview:
Build a strong bond with your dog by training him and rewarding his good behavior. You can enjoy a happy dog all the days of its life. Your dog should love you not fear you. This is the #1 rule for pet owners and dog trainers. Learn advanced training techniques and practical skills to correct bad behavior and make your dog happy. The Advanced Diploma in Dog Behavior and Training at QLS Level 3 is a comprehensive training that will enable pet owners and animal carers to understand your pet’s psychology and learn how to deal with their behavior. Once you understand reward based training, you and your furry friend will be both very happy!
The course will enable learners to understand in habits of their pet dog and what triggers these habits. You will also learn how to teach your dog to slowly move away from unhealthy behavioral patterns using basic commands.
What Will I Learn?
• Learn behavioral problems like barking and digging and how rewarding your pet can correct them.
• Learn how to gain control in tricky situations.
• Understand animal psychology and what triggers your dog to act out.
• Learn principles of reward-based training.
• Understand separation anxiety in your pet.
• Learn how to praise, play and relax with your dog.
Career
Once you successfully completed the Advanced Diploma in Dog Behavior and Training at QLS Level 3 you can have a career in animal care. If you are interested in pet sitting, dog walking, dog grooming, working in animal shelters, or volunteering with animals, this certification will give you a starting point to further your career path. Animal care workers who are in pursuit of a promotion will also find this course highly useful.
• Pet Care Pro
• Pet Care Associate
• Pet Care Attendant
• Pet Care Specialist
• Pet Sitter
• Pet Groomer
• Dog Walker
• Pet Care Assistant
Employability Skills
1. Diploma in Plumbing & Pipe fittings
Every home and office needs skilled plumbing service. Our courses on plumbing and pipe fitting training will help you gain all the skills needed to be a professional in the field. With time you could expand your talents to your own business and head a plumbing company too
Skilled tradesmen are always in high demand, which is something you can cash in on! Get qualified and learn all the tricks of the trade with this comprehensive course in plumbing. Our aim is to give you the practical knowledge and skills needed to excel in this lucrative and rewarding industry. The course is divided into modules which are helpful and easy-to-understand, the course begins with hydraulic principles and goes on to cover all of the necessary areas of study. Give yourself a huge advantage and get qualified.
Who is it for?
This course would be ideal for anyone hoping to work in plumbing or pipe fitting.
Career
On the successful completion of this course in Plumbing training, you will be qualified to work for a range of job positions in the plumbing industry. This certificate can also help your study further in the subject or to move ahead in the career. Given below are some of the job positions this course will qualify you
• Plumber
• Pipe Fitter
• Steam Fitter
2. Diploma in Home Improvement
Overview
A lot of people just don’t have the time to do it themselves, so they seek the help of a qualified and professional service provider. If you enjoy decorating, and home improvement, then why not become a home improvement professional? Choosing this Diploma in Home Improvement course means you will have a professional and accredited qualification, which will help you to establish your own home improvement or interior design business.
Who is this course aimed at?
This course is ideally suited to anyone who hopes to work in the interior design or home decoration industry, whether you hope to join an established company, or if you wish to establish yourself as a freelance interior designer. In addition, if you are planning to refurbish your own home, this course would be extremely helpful, and is full of great tips.
Course Objectives
• Understand how to create stunning interior designs
• Learn how to deal with damp, rot, and pests
• Understand the process of installing home security
• Explore and understand outdoor projects
Typical duties include:
• Converse with clients about their home and the design they want
• Produce mood boards and proposals for interior designs
• Source materials, furniture, and other home accessories
• Survey buildings and work with a team of designers
• Work with home refurbishment professionals to get the project started
• Oversee design and refurbishment projects
3. Diploma In Interior Designing - Level 3
Overview
A lot of people just don’t have the time, or knowledge to decorate their home themselves, so they seek the help of a qualified and professional Interior Designer. Did you know that all you need to become an Interior Designer is the appropriate training, and an accredited Interior Design certificate, which is exactly what this Diploma in Interior Design will provide you.
This course covers the fundamentals of interior design, how to implement eco-friendly interior design elements, how to create new designs and structures, and how to organise an interior design business. You will gain a full understanding of various decorating techniques, and will learn how to deal with interior design projects from beginning to end. Whether you want to give your own home a makeover, or you want to begin helping clients with their home, this Interior Design course is all you need!
What Will I Learn?
• Understand how to create stunning interior designs
• Learn how to deal with a team of professionals
• Learn how to create new designs and structures, and how to organise an interior design business
• Understand the process of creating new patterns
• Explore and understand eco-friendly interior design
• Gain a full understanding of various decorating techniques, and learn how to deal with interior design projects from beginning to end
Typical duties include
• Converse with clients about their home and the design they want
• Produce mood boards and proposals for interior designs
• Source materials, furniture, and other home accessories
• Survey buildings and work with a team of designers
• Work with home refurbishment professionals to get the project started
Life Learning
1. Food Safety for Catering - Level 2
Overview
Do you work in an environment that prepares food? Are you in a catering service where food is being handled? The Food Safety for Catering – Level 2 course is designed for individuals who work in food production, handling, preparation and selling. The course is the perfect choice for individuals who directly handle and prepare the food. Individuals working in such environments must familiarise themselves with food and safety laws and regulations in order to be near the food maintaining maximum hygiene and safety.
The Food Safety for Catering – Level 2 course will introduce learners to food safety regulations, food safety hazards, food cleaning and how to prevent contamination, refrigeration and cooling, cooking and re-heating of foods and principles of storing food.
Who is this Course aimed at?
• Caterers
• Kitchen staff
• Restaurant staff
• Fast-Food Outlet staff
• Café staff
• School Cafeteria Cooks
• Hotel Chefs
Entry Requirement
The course is suitable for all levels of employees, supervisors and managers who work with and directly handle food. Anyone with an interest in food hygiene and safety
Carrier Path
Once you successfully complete the Food Safety for Catering - Level 2 you will gain an accredited qualification that will give your career the jumpstart you have always wanted. With this qualification you can further expand your education or go onto work in numerous positions that will also put you in line to demand a higher salary or job promotion.
The certification will enable employees in the capacity of junior and senior workers, including Supervisors and Managers to gain high earning positions within the industry.
• Hotel Chef
• Catering Supervisor
• Restaurant Cook
• Cafeteria Worker
• Kitchen staff
• Hospital Cafeteria staff
• School Cafeteria Staff
2. Diploma in Healthy Cooking with Vegetables
Become a skilled Gourmet Vegetable Chef
There’s no need to make vegetables an afterthought when cooking any longer. With the widespread appeal of farm-to-table produce and renowned chefs using seasonal produce and creative cooking techniques to set their menus apart, vegetables have officially become a food that society wants more of.
With this course, you’ll gain professional insight and learn techniques on how to expertly cook complex and versatile vegetables such as squash, cauliflower, root vegetables, potatoes and other tubers, in ways that enhance their flavors whilst maintaining their high nutritional values. There are more than 20 vegetable cooking recipes containing step-by-step demonstrations of delicious main dishes, sides, soups, stews, and even desserts and cocktails.
Understanding how to expertly cook a wide range of interesting and appealing vegetables can be confusing or daunting but our course provides you with all the information you require to become a Gourmet Vegetable Chef.
What Will I Learn?
• Learn valuable principles on nutrition
• Gain professional insight on cooking over 20 vegetable recipes comprising step-by-step demonstrations
• Learn different techniques on how to expertly cook complex and versatile vegetables
• Understand how to select good vegetables in the store or at the market
• Learn the best method to store various produce
• Gain skills needed to prepare and cook these vegetables commendably at home or in a catering kitchen
Entry Requirements
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Basic understanding of English language, literacy, numeracy and ICT are required to attend this course.
HR & Leadership
1. Level 3 Diploma in Strategic Management and Leadership Practice
Here’s a chance to take your strategic management skills to the next level!
As a manager you are responsible for guiding your team to achieve the company goals. The strategy that you as a manger follow has a huge impact on the success of the company.
What Will I Learn?
• Improve leadership and strategic management skills and develop the ability to apply them at a strategic level
• Understanding risk management strategies
• Getting to know financial management
• Learning strategic leadership practice
Who is this course for?
• Senior Managers
• Business Leaders
• Regional Managers
• Entrepreneurs
2. Level 4 Diploma in Management and Leadership
Overview
The CMI Level 4 Diploma in Management and Leadership course is ideal for junior managers. The course is comprehensive and designed to focus on improving managerial skills and techniques, individual approaches that are vital to career advancement and become a successful manager. The course will enable individuals to demonstrate their up to date knowledge of management and tackling workplace problems effectively. The Chartered Manager status is recognised across multiple industries and sectors and it is considered an excellence in leadership.
The course will cover key topics such as managing the expectations of stakeholders and learning managerial styles and behaviour, learning organisational structure and understanding team dynamics.
What Will I Learn?
• Gain the necessary skills to manage expectations of stakeholders.
• Develop the necessary skills to be an effective manager within the workplace.
• Demonstrate to your employer that you have the potential to be an effective manager.
• Understand team dynamics and learn how to manage team performance.
• Learn how to tackle problems in the workplace effectively.
• The qualification will boost your career prospects.
Who is this Course aimed at?
• Junior Managers
• Supervisors
• First-line Managers
• Professionals who want to refresh their leadership skills
• Individuals who want to get the most out of this course
• Individuals looking to enhance their career opportunities
Career Path
This certificate will enhance your resume to get a hold of a rewarding job role in the job market. You can also use this certificate to take up on the other related courses or to win the various job opportunities put forth by your organization. Mentioned below are some of the job roles this certificate will help you get a hold of
• Project Manager
• Business Manager
• Business Development Manager
• Operations Manager
• Administrative Manager
• Team Leader
• Customer Service Team Leader
3. Diploma in Supervision at QLS Level 3
Overview
The Diploma in Supervision at QLS Level 3 is designed for learners who want to acquire supervisory skills. Learn what it takes to be an effective supervisor from basic supervisory skills to managing challenging situations or uncivil behavior in the workplace. The course will educate learners on the fundamental skills of supervision which include qualities and principle of leadership. You will learn what it takes for employees to trust a supervisor and how to improve listening skills so that employees are made to feel valued and appreciated.
The course will present individuals with valuable information on enhancing communication skills, encouraging team building efforts and managing conflict in the workplace.
What Will I Learn?
• Learn the roles and responsibilities of a supervisor
• Learn to develop your own personal motivational skills
• Learn to enhance your listening skills
• Improve in your communication and build a good rapport with your team
• Learn how to organize an effective team
Who is this course aimed at?
• Supervisors
• Coordinators
• Team Leaders
• Officers
• Anyone with a desire to take on a supervisory role
Media Skills
1. Diploma in Public Speaking
Overview
Do you strive to become a persuasive public speaker?
Preparing and delivering effective speeches and presentations is vital in any professional environment. Stand out from the crowd and learn the art of clear and effective Public Speaking. You will learn how to speak with unshakable confidence and deliver convincing speeches. After completing this Public Speaking course, you will significantly reduce your fear of public speaking and be able to use the best techniques to speak confidently.
Why choose this Public Speaking Course?
Following this Public Speaking Course will be a stepping stone for a successful professional career and it will also equip you with a range of new skills,
• To quickly master the fundamentals of public speaking
• To understand public speaking techniques to push your career to the next level
• Speak clearly on any topic, in front of any crowd without fear
• To learn dynamic movement and gestures for effective public speaking
• Learn tools for evaluating your speech
• Learn speech apprehension and how to overcome it
Learning outcome and What Will I Learn?
• Overcome doubt, stage fright, and anxiety.
• Speak with confidence anywhere, anytime.
• Create a basic outline to organize your speech.
• Put together a great office presentation.
• Engage your audience with effective delivery
• Handle questions and answers effectively
• Sound confident instead of dismissive
• Remain calm and poised on stage
• Stand out as a speaker in your school or institution
• Get a promotion or raise through effective speaking
2. Leadership Skills Training
Leadership Skills Training Could you be a great leader?
We know that employers want qualified, skilled candidates, so give yourself a huge advantage and add a well-recognized qualification to your CV. If you want to become a leader working in a management position, you’ll need to understand how to effectively communicate, how to work well with others, how to delegate, and much more. This course is a comprehensive guide, focusing on all aspects of leadership, including explaining in-depth information about different leadership styles. Our aim is to give you practical knowledge and skills, so you can develop your own outstanding leadership style.
Career Path
This certificate is sure to enhance your skills and help you qualify for a number of job roles across many industries. You can also use this certificate to prove your eligibility for the job promotions and salary increments put forth by the organization.
Below mentioned are some of the job roles this course will help you in
• Team Leader
• Office Manager
• Small Business Owner
• Business Manager
• Retail Manager
• Customer Service Team Leader
• Production team leader