Diploma in Supervision at QLS Level 3

The Diploma in Supervision at QLS Level 3 is designed for learners who want to acquire supervisory skills. Learn what it takes to be an effective supervisor, from basic supervisory skills to managing challenging situations or uncivil behavior in the workplace. The course will educate learners on the fundamental skills of supervision, including the qualities and principles of leadership. You will learn what it takes for employees to trust a supervisor and how to improve listening skills so that employees feel valued and appreciated.

The course will present individuals with valuable information on enhancing communication skills, encouraging team-building efforts, and managing conflict in the workplace.

What Will I Learn?

• Learn the roles and responsibilities of a supervisor.
• Develop your own personal motivational skills.
• Enhance your listening skills.
• Improve communication and build a good rapport with your team.
• Organize an effective team.

Who is this Course Aimed at?

• Supervisors
• Coordinators
• Team Leaders
• Officers
• Anyone with a desire to take on a supervisory role